Product Guidelines & Policies

What types of products can I submit to WebbyTemplate?

You can upload original digital design and development assets that support web projects. Examples include:

• HTML Website Templates & Landing Pages
• UI/UX Kits (Figma, Adobe XD, Sketch)
• CSS Frameworks & Dashboard Templates
• JavaScript Widgets or Components
• Email Templates
• Code-based Utilities or Tools

Important requirements:

• Submissions must be 100% original work created by you.
• You must fully own all rights (no third-party copyrighted assets).
• Products must be functional, complete, and free of malware.

What documentation should I include with my product?

Every product must include clear, beginner-friendly documentation.

Required documentation:

• Installation or setup instructions
• Usage guide for key features and customization
• Requirements or dependencies (software, browsers, frameworks)
• Licensing information and support scope
• Details of included assets (fonts, images, icons) with usage rights

Why it matters:

• Improves buyer experience
• Reduces refund and support requests
• Increases trust and positive reviews

Are there any restrictions on what I can submit?

Yes. To maintain quality and legality, the following are not allowed:

• ❌ Incomplete or broken products
• ❌ Copyright or trademark violations
• ❌ Malicious or obfuscated code
• ❌ Products you don’t have full rights to sell
• ❌ Duplicates or re-uploads of existing items
• ❌ Poor-quality or unprofessional submissions

Consequences:

• Product removal
• Account warnings or suspension
• Legal action for serious violations

4. How does the product review process work?

All submissions undergo a manual quality review before publishing.

Reviewers check for:

• Originality (your own work, no copyright issues)
• Code quality, security, and performance
• Visual and design appeal
• Accurate product descriptions
• Organized ZIP packaging with docs

Possible outcomes:

• ✅ Approved → Product goes live
• ⚠️ Needs revision → You’ll get feedback for changes
• ❌ Rejected → Doesn’t meet standards (you may resubmit after improvements)

Timeline: Usually 3–5 business days.

Can I update my product after it goes live?

Yes! Updates are encouraged to improve quality and buyer satisfaction.

You can update:

• Bug fixes and technical patches
• New features or improvements
• Documentation updates
• Compatibility with latest tools

How to update:

1. Go to your Vendor Dashboard
2. Upload the new version
3. Add version notes and changelog

Benefits:

• Builds buyer trust
• Reduces refund requests
• Improves ratings and reviews

Can WebbyTemplate remove or suspend my product?

Yes. Products may be removed, modified, or suspended for reasons such as:

• Copyright/legal violations
• Buyer complaints or multiple refund disputes
• Poor quality or misleading descriptions
• Security risks (malware, backdoors)
• Vendor unresponsiveness to support requests

If removed:

• You’ll receive a notification with reasons
• Buyers keep access to previous downloads
• You may appeal or resubmit after fixing issues

Repeated violations may lead to account suspension or permanent ban.

What is the Fair Pricing Policy?

WebbyTemplate requires consistent and fair pricing across platforms.

Rules:

• Don’t sell the same product cheaper elsewhere
• Price competitively with similar quality products
• Avoid artificial inflation/deflation of prices

Why it matters:

• Protects buyer trust
• Ensures fair competition
• Rewards exclusive sellers (higher commissions)

Violations may lead to:

• Commission adjustments
• Account penalties or warnings
• Product delisting or suspension

What should I do if my product gets rejected or removed?

Don’t worry—rejection is common early on.

If rejected during review:

1. Read reviewer feedback carefully
2. Fix all highlighted issues
3. Improve documentation
4. Test thoroughly
5. Resubmit for review

If removed after publishing:

• Contact support for details
• Fix the issues (copyright, quality, etc.)
• Appeal if you believe it was an error

Tip: Many top vendors faced rejections at first—treat it as a learning step.

Do I need to own all rights to my submission?

Yes. You must fully own or have commercial rights for all code, design, and assets.

WebbyTemplate may remove unauthorized content and take action on violations.

What packaging standards should I follow?

Products must be submitted in a clean ZIP package containing:

• Main product files
• /docs folder with instructions
• Assets (fonts, icons, images) with licenses/attributions
• Clear README with setup, features, and support details

What quality standards are expected?

• Clean, functional, and well-commented code
• Modern, responsive, and accessible UI design
• Accurate and transparent product descriptions
• Optimized for performance and usability

Can I reuse open-source code or third-party assets?

Yes, only if:

• The license allows resale/redistribution
• You comply with attribution requirements
• It’s clearly documented in your files

If redistribution is not allowed, replace with placeholders.

What happens if my product is reported for issues?

If a buyer reports issues, we may:

• Review and temporarily remove the product
• Require fixes or improvements
• Permanently delist for severe violations (e.g., IP theft, malware)

Can I sell the same product elsewhere?

Yes, if:

• You follow the Fair Pricing Policy
• Exclusive products remain exclusive to WebbyTemplate
• Non-exclusive items are not sold cheaper elsewhere

Are there security requirements?

Yes. Products must be:

• Free from malware, backdoors, or obfuscated code
• Secure and safe for buyers to use

Violations can result in rejection or permanent removal.

How should I write my product description?

Be clear, accurate, and honest. Include:

• Features and functionality
• Compatibility details (browsers, frameworks, versions)
• Included files and assets
• Support scope and limitations

Avoid misleading claims.

Can I bundle demo assets (images, fonts, icons)?

Yes, if you have rights or licenses allow redistribution.

If included:

• Provide license files and attribution
• State usage terms in docs

If not permitted:

• Use placeholders instead of licensed content

What support obligations do I have?

All vendors must provide at least 6 months of support from purchase date.

Support includes:

• Installation help
• Usage guidance
• Bug fixes (within scope)

Response time: Ideally within 24–48 hours.

What happens if I don’t meet support obligations?

• Negative reviews and loss of credibility
• Refunds to buyers in serious cases
• Product/account suspension for repeated issues

Will buyers still have access if my product is removed?

Yes, existing buyers can still access their downloads.
However, WebbyTemplate does not guarantee future availability—buyers should download files immediately after purchase.

Can WebbyTemplate change these policies?

Yes. Policies are updated from time to time.
Continued participation means acceptance of updates. Significant changes are communicated via email or dashboard notifications.