Selling on WebbyTemplate

How do I become a seller (Author/Vendor) on WebbyTemplate?

Becoming a seller is free and simple:

• Sign up on WebbyTemplate.com and choose Become an Author during registration.
• Complete your profile with your name, email, and basic information.
• Agree to the Vendor Terms & Policy and Privacy Policy.
• Access your Vendor Dashboard to upload and manage products.
• Upload your first product—it will go through a quality review before going live.

Requirements:

• Minimum age: 18 years.
• Products must be 100% your original work.
• Tax info is only required when you request your first payout.

Who is eligible to sell on WebbyTemplate?

To join as a vendor, you must:

• Be 18 or older.
• Own full legal rights to the products you upload.
• Follow our rules on fair pricing, originality, and buyer support.
• Submit tax documents during your first payout process.

Can I use the same account for buying and selling?

Yes. One account can be used for both.
After approval as a vendor, simply switch to your Vendor Dashboard from your profile menu to sell, while still being able to buy products.

What types of products can I sell?

You can sell a variety of digital web assets, including:

• HTML/CSS templates
• UI/UX kits (Figma, Adobe XD, Sketch)
• JavaScript plugins or widgets
• Web components & dashboards
• Landing pages & email templates
• CSS frameworks & themes
• Code-based utilities and tools

All items must:

• Be your own original work.
• Meet basic usability and design standards.
• Include documentation (setup, usage, requirements).

What documentation should be included with my product?

Every product must include:

• Installation/setup guide
• Feature usage instructions
• Requirements or dependencies
• License/support information
• Asset usage rights (e.g., fonts, images)

Good documentation improves buyer experience and reduces support requests.

Are there restrictions on what I can submit?

Yes. You may not upload:

• Incomplete or broken products
• Copyrighted content you don’t own
• Malware, obfuscated code, or suspicious files
• Duplicate/reused versions of existing marketplace items

Violations may result in product removal or account suspension.

What is the product review process?

Before publishing, every item is manually reviewed for:

• Visual and technical quality
• Licensing verification
• Originality (no copyright violations)
• Documentation completeness
• Proper packaging (ZIP file, organized structure)

If approved, your product goes live. If revisions are required, you’ll receive feedback via email.

Can I update my product after it goes live?

Yes. You can upload new versions anytime to:

• Fix bugs
• Improve features
• Update documentation

Be sure to add details in the changelog/version history. Frequent updates build trust and reduce refund risks.

How does the commission structure work?

Commissions depend on your selling model:

• Exclusive (75%) – Sell only on WebbyTemplate and keep 75% of each sale (after fees).
• Non-exclusive (40%) – Sell on multiple platforms and keep 40% here.

All commissions are calculated after payment gateway fees and applicable taxes.

How should I price my products?

You set your own prices, but must follow the Fair Pricing Policy:

• Keep prices fair and consistent with similar products.
• Do not list the same product cheaper elsewhere.

Violations may result in price adjustments, delisting, or account suspension.

Can I sell products already listed on other platforms?

Yes. But:

• If you choose Exclusive, you must sell only on WebbyTemplate (earn 75%).
• If you choose Non-exclusive, you can sell elsewhere (earn 40% here).

Be honest about exclusivity—misuse can lead to suspension.

What is the minimum payout threshold?

You can request a payout once your earnings reach $100 USD in cleared funds.

How long does it take to receive my payout?

Payouts follow a two-step process:

1. Holding period: 7 days after each sale (refund window).
2. Processing period: 7 additional days for validation and transfer.

Total: ~14 days after each sale.

How do I withdraw my earnings?

• Reach $100 in cleared earnings.
• Submit tax documentation (only required for the first payout).
• Choose PayPal or Stripe in your dashboard.
• Request withdrawal—the payout is processed after the 14-day cycle.

Why are my funds on hold?

Funds may be temporarily held due to:

• The 7-day refund window.
• Pending tax verification.
• Refund/dispute investigations.

What happens if a buyer requests a refund?

Refunded amounts are deducted from your balance. Repeated refund issues may trigger a product or account review.

Do I have to provide support for my products?

Yes. All vendors must provide at least 6 months of support for:

• Installation help
• Usage guidance
• Bug fixes (as described in your product page)
• Minor customization (if promised)

How do I provide support to buyers?

• Respond via WebbyTemplate’s ticket system.
• Aim to reply within 24–48 hours.

What if I don’t respond to support requests?

Ignoring buyers may lead to:

• Negative reviews
• Reduced credibility
• Temporary suspension
• Refunds issued to buyers
• Account suspension in severe cases

What if I’m unavailable for a while?

If temporarily away:

• Add a notice on your product page.
• Set an auto-responder with expected reply time.
• Inform WebbyTemplate support.

For long absences, consider disabling your product listings.

Can WebbyTemplate remove or suspend my products/account?

Yes, in cases of:

• Copyright/legal concerns
• Poor product quality or misleading content
• Buyer complaints or high refund rates
• Vendor policy violations
• Security issues or non-responsiveness

You’ll be notified with reasons. Repeated issues may result in permanent suspension.

📩 Need more help? Contact us via the Help Centre or email [email protected].