1. Home
  2. Vendor Support Responsibilities
  3. Do vendors have to provide support for their products?

Do vendors have to provide support for their products?

Yes. Vendors must provide at least 6 months of support starting from the date of purchase. This ensures buyers feel confident in using your product. Support typically includes:

  • Installation help
  • Usage instructions and feature guidance
  • Bug fixes or corrections listed in the product description
  • Minor customization tips (only if explicitly stated on the product page)
Was this article helpful?

Related Articles